Meet Sprout, Keim's Mascot
Sprout is a new face you might see around our Home Center in Charm, Ohio, as well as on our social media pages.
Sprout was introduced as our Keim Mascot in the Summer of 2024 to help make memories when visitors arrive at Keim and to bring a bit of entertainment to our social media content.
Sprout’s title at Keim is “Branch Manager”, since he is a squirrel and very familiar with trees. That was fitting for us at Keim, since we have a history of lumber, millwork and a lot of ties to things that Sprout is related to!
His exact job title is loosely translated to many different duties, but his main job is to bring a smile to visitors and co-workers at Keim.
Catch Sprout at special events, parades, and on social media!
History of The Keim Company
In 1911, a small lumber mill with just four employees was established by Mose Keim and his brother John. The business was initially known as Keim Bros. The family-owned business grew over the years and in the 1930s, Mose’s son Roman joined the company, and the name changed to M.J. Keim & Son. The business expanded in the 1940s and 50s and included dry kiln, hardwood flooring, plywood, an office, and a building materials store.
In the early 60s, Roman’s son Bill took on a significant role in the business and was responsible for purchasing products and handling most of the daily responsibilities. Bill's father taught him “you’ve got to have it to sell it” and “give it to him while he’s here”. This philosophy became a key aspect of the Keim brand. Today, we attribute Keim’s unmatched selection to this mindset.
When Roman suffered from headaches, he would travel out west to enjoy the fresh mountain air, as he was an avid hunter. In his absence, Bill would run the business. Bill listened to what customers needed and was quick to respond. He purchased the first truck and Keim now made deliveries. As the business expanded, so did the delivery fleet. Keim’s current expertise in warehousing and delivery are highly valued by customers within 150 miles.
Bill managed the business with his “Maverick Mind” and could easily recall hundreds of phone numbers and prices from invoices, leading many to believe he had a photographic memory. In 1974, the first store on the hill was built, and three years later, Bill and his wife Carolyn became the third-generation family owners. They owned together, worked together, and planned for the future together.
Carolyn created a warm atmosphere for the employees and supported Bill in many way, including purchasing Christmas gifts every year for employees and their children. Robbie Keim, Bill and Carolyn’s first child grew up in the business and learned the ropes of the family company. In 1993, Carolyn passed away suddenly from cancer, leaving a hole in the family and the business. Around the same time there was a fire in the mill. Despite the fire and the loss of his wife, Bill persevered for the sake of his children and the business.
In mid-1993, Robbie began working full time and gradually learned the core aspects of the business. Bill remarried in 1994, and the Keims became a blended family, and the new family members contributed to the company's growth and development at different times.
In 1998, Robbie married Karen, and they began working together in the business. Karen supported from home as children came and their family grew.
Bill had a big dream, which was to keep Keim Lumber on the map. He would often cleverly say that Charm, OH was the center of the world. In 2002, construction began on Keim Home Center, a project that took five years to complete and included 50,000 board feet of Cherry milled on-site. In the years after construction was complete, Bill was diagnosed with cancer and his health began to decline. By 2010, Robbie had risen to lead the company and was named President in 2014, just before Bill passed away.
In 2019, Jim Smucker became the first non-family President of Keim Lumber Company, and the company rebranded as Keim to reflect the growing diversity of product and service offerings. In 2022, Robbie and Karen became the sole owners of Keim, and they took an active role, serving as both owners and employees.
Today, Keim serves professionals and retail customers and has expanded, now owning a hardware store in Mt. Hope and a contractor sales office in Columbus. Warehousing has been added to accommodate the over 65,000 items available in-stock every day. Keim has become the destination and trusted source for all things home, building, and woodworking.
Keim has one noble purpose, which is to Build the Kingdom Together through Diligent Stewardship and Abundant Generosity. The company has undergone significant growth over the recent years, including increases in the number of employees, variety of customers, and products offered. The Keim family continues to carry on the legacy of their ancestors, committed to the company's vision and values.
Last updated August 2024
Our Story
Founded in 1911, our fourth-generation family business has a long history of serving contractors, woodworkers, and homeowners. Owners Robbie and Karen Keim desire for the company to continue serving its employees, customers, and communities for a very long time.
One Noble Purpose
We operate as one team sharing one noble purpose, which is building the kingdom together through diligent stewardship and abundant generosity.
Be a Blessing
When it comes to serving our co-workers, customers, and communities, we believe that every person has a story and ask ourselves, how will I be a blessing today?
Business for Community
As you drive through Ohio’s Amish Country in the summer and fall, you see an abundant harvest: the result of many seeds. In German, Keim means seed.
At Keim, we seek to plant seeds for a better community.
We do this through the
Business for Community model.

Business for Community
is a way of life
We've been living it out for generations.
It means that we value three things:

1. Community:
Our connection to our owners, co-workers, customers, business partners, and local residents.

2. Local Economy:
The financial and educational well-being of hundreds of local businesses and families they support.

3. Creation Care:
The cultivation, conservation, and protection of our natural, God-given resources.
Why does community matter?
In community, our long-term success depends on the
success and resilience of those around us.
Living out Business for Community plants the seeds for a better tomorrow.
When we work and thrive together in community,
we can live in prosperity and harmony.
What does it take?

Trust
It's what holds us together.

Relationships
Our mutual connection.

Common Good
A holistic approach to living in community.
As a business, our vision is to
"lead and inspire others to fulfill their dreams and goals."
Here are a few examples of how we work to do that.
Keim Learning
Through Keim Learning, we provide continuous learning opportunities for our community.
Keim Cares
Through our non-profit we create opportunities to be the hands and feet of Jesus through Service, Education, Community Development, and Financial Support.
Keim is a Fourth-Generation Family Business
Get to know our Owners, Board of Directors, and Executive Team.
Owners
Robbie & Karen Keim
Owners
Board of Directors
President
Jim Smucker
President
Executive Team
Abe Troyer, Executive Director, New Business Development
Ben Beachy, Executive Director of Information Technology
Ervin Troyer, Executive Director of Logistics
Joseph Troyer, Executive Director of Millwork Operations
Mark Leinbach, Executive Director of People Development
Niels Liechty, Chief Financial Officer
Phil Tieszen, Executive Director of Sales and Marketing
Account Customer Login
Login Instructions for Keim Payment Portal
Account Customers, below you will find links to the current Keim Payment Portal. Use the portal to view information related to your jobs and purchases. Please contact your salesperson to get set up.
Keim Logistics
Delivery
Keim has our own delivery fleet of over 40 vehicles, consisting of semi-trucks, boom trucks, both curtain-side and open straight trucks with MOFFETT truck-mounted forklifts, box trucks, and transit vans. With the diversity of our fleet, we have the ability to efficiently deliver everything from small household supply orders up to house and pole building packages.
Keim trucks cover a large portion of the state of Ohio each day, but not to worry if you’re not local. Keim also utilizes the services of both UPS and FedEx to reach our customers who find themselves outside of our normal delivery area.
Warehousing
Keim has over 700,000 square feet under roof in Charm, OH. We also have a distribution warehouse in Baltic, OH, along with storage capabilities in Mt. Hope and Columbus, OH. We are able to keep in over 60,000 items in stock every day to free up warehousing space for our customers.
Locations
Keim Home Center
Keim Home Center
4465 OH-557
Millersburg, OH 44654
330.893.2251
Hours
Monday - Friday: 7 AM - 4:30 PM
Saturday: 7:30 AM - NOON
Sunday: CLOSED
What to expect
Retail shopping and Pro sales, all under one roof. Headquarters for The Keim Company and manufacturing home for Keim Millwork.
The Home, Building, and Woodworking Destination.
Keim Mt. Hope Hardware
Keim Mt. Hope Hardware
8120 SR 241
Millersburg, OH 44654
330.674.7474
Hours
Monday - Thursday: 7 AM - 5:30 PM
Friday: 7 AM - 6 PM
Saturday: 7 AM - 4 PM
Sunday: CLOSED
What to expect
Impressive selection of electric and natural gas appliances. Paint, Plumbing, Hardware, Lawn & Garden, Tools, and Housewares. Small selection of lumber.
Your Local Hardware Store and Gateway to Much More.
Keim Columbus
Mailing Address:
275 Old County Line RD J
Westerville, OH 43081
614.948.2014
Hours
By Appointment
What to expect
Contractor sales serving the Greater Columbus area, specializing in lumber, building materials, and millwork solutions.
Your Trusted Partner in Columbus.
Keim Baltic (Warehouse Only)
Keim Baltic
101 Brickyard RD
Baltic, OH 43804
Delivery Hours
Monday - Friday: 6 AM - 3 PM
What to expect
Logistics warehouse with prehung door manufacturing line.
Warehouse and Fulfillment.
